COVID-19 Testing Frequently Asked Questions

Here you will find the most common Frequently Asked Quesions about our testing policies and procedures.

Where are your testing locations?

Find our drive-thru testing locations in Des Moines, IA and Kansas City, KS. Please stay in your vehicle, and follow the instructions on the signs.

Des Moines

Horizon Events Center (formerly 7 Flags)

2100 NW 100th St., Clive, IA 50325


Oak Park Mall

11149 W 95th St, Overland Park, KS 66214 (Testing center is located between JCPenney and Noodles. Look for blue awning and signage.) 

How do I make an appointment?

You can make an appointment online HERE or by calling toll free 1-877-732-8258.

I was exposed to someone with COVID-19, when is the best time to get tested?

The average incubation period is thought to be between two and 14 days. CDC experts suggest getting tested three to seven days after exposure. If you get tested too early after exposure, it can be possible that you have a false-negative test. 

What is an antigen test?

An antigen test is a rapid diagnostic test suitable for point-of-care testing that directly detects the presence or absence of an antigen. Antigen tests are designed to detect viral proteins — which, in the case of the coronavirus, would come from the spikes that coat the outside surface of the virus — that trigger an immune response in the body.

Because these tests are faster and less expensive than molecular (PCR) tests are, some experts consider antigen tests more practical to use for large numbers of people. 

What is the accuracy of your COVID-19 test?

Health Gauge uses the Sofia 2 SARS Antigen FIA. It has 96.7% sensitivity (ability to exclude false negatives) and 100% specificity (ability to exclude false positives). 

What should I expect at my appointment?

Upon arrival, you will be asked to stay inside your car and sign paperwork. If you agree to these terms, a Health Gauge team member will swab the inside of your nose to collect a sample. This process will only take a few minutes. After your test, you will receive a text message if your test results are negative, and a phone call from us if your test results are positive. 

If your test results are negative, you can return to your normal daily routine if you do not have symptoms. Keep in mind you should remain at home if you are still sick. While you may have tested negative for COVID-19, it is possible you have another illness that could spread to others. Manage your symptoms at home and contact your primary care provider (PCP) if you have any questions or concerns. 

If your test results are positive, you should quarantine yourself and contact your doctor. This quarantine period is extremely important to ensure you do not spread the virus to others.

Do you accept walk-ins?

Testing is by appointment only. Walk-ins will not be accepted at this time. 

I am visiting from another state, can I still get tested?

Yes, anyone can get tested. There are no restrictions. 

Do you bill insurance?

All tests are Private Pay. We do not bill insurance at this time.

How much do you charge per test and how can I pay?

$80.00 per test and you can pay with a credit card online when you book your appointment or with Cash or Check the day of your appointment.

How do I request a credit card refund?

We do not provide refunds for credit card payments. However, if you miss your original appointment, you can reschedule and apply your payment to that appointment.