Terms Of Service

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Effective Date: June 30, 2026

Welcome to Health Gauge. These Terms of Service ("Terms") govern your access to and use of the Health Gauge website, Member Portal, online scheduling tools, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Health Gauge

Health Gauge provides preventive health screening services, health risk assessments, laboratory testing coordination, imaging services, secure result reporting, and related support services for participating employers, unions, Health & Welfare Funds, and individual participants.

 

2. Eligibility

You must be at least 18 years of age, or have the permission of a parent or legal guardian where permitted by law, to use our Services.

Certain services may only be available to eligible participants through their employer, union, Health & Welfare Fund, or other sponsoring organization.

 

3. Member Portal

The Health Gauge Member Portal allows eligible participants to:

  • Register for health screening events
  • Schedule appointments
  • Create and manage a secure account
  • Access screening results
  • Receive physician recommendations
  • Schedule follow-up consultations
  • Update certain account information

You are responsible for maintaining the confidentiality of your username and password and for all activity occurring under your account.

Notify Health Gauge immediately if you believe your account has been accessed without authorization.

 

4. Health Screening Services

Health Gauge provides preventive health screening services designed to identify potential health risks. These screenings are intended to support preventive healthcare and are not a substitute for routine medical care, diagnosis, treatment, or emergency services.

Participants are encouraged to discuss screening results with their personal healthcare provider.

If a screening identifies a critical or potentially urgent finding, Health Gauge may attempt to contact you using the contact information you have provided and may recommend immediate medical evaluation.

 

5. Medical Disclaimer

Health Gauge does not establish a physician-patient relationship through the use of this website or Member Portal.

Information provided through the Services is intended for educational and informational purposes only and should not be relied upon as a diagnosis or treatment plan.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

 

6. Appointments

Appointments may be scheduled, rescheduled, or canceled through the Member Portal, by telephone, or as otherwise instructed.

Availability is limited and appointments are generally scheduled on a first-come, first-served basis.

Health Gauge reserves the right to modify schedules, locations, or appointment availability when necessary.

 

7. Text Messages and Email Communications

By providing your mobile phone number and opting in, you consent to receive communications from Health Gauge related to:

  • Appointment scheduling
  • Appointment reminders
  • Event information
  • Portal registration
  • Result availability notifications
  • Follow-up consultation scheduling
  • Customer support
  • Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out of SMS messages.

Reply HELP for assistance.

Your consent to receive text messages is voluntary and is not required to receive Health Gauge services.

 

8. Privacy

Your use of the Services is also governed by the Health Gauge Privacy Policy.

Health Gauge handles Protected Health Information in accordance with applicable federal and state laws, including HIPAA where applicable.

 

9. User Responsibilities

You agree to:

  • Provide accurate and complete information.
  • Maintain current contact information.
  • Protect your account credentials.
  • Use the Services only for lawful purposes.
  • Not attempt to gain unauthorized access to Health Gauge systems.
  • Not interfere with the operation or security of the Services.


10. Intellectual Property

All website content, graphics, logos, text, software, trademarks, service marks, and other materials are the property of Health Gauge or its licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without prior written permission from Health Gauge.

 

11. Third-Party Services

Our Services may include links to third-party websites or services for scheduling, laboratory testing, payment processing, or educational resources.

Health Gauge is not responsible for the availability, accuracy, or privacy practices of third-party websites or services.

 

12. Availability of Services

We strive to provide reliable access to our Services but do not guarantee uninterrupted availability.

Maintenance, updates, technical issues, or circumstances beyond our control may temporarily affect access.

 

13. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Health Gauge disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

14. Limitation of Liability

To the maximum extent permitted by law, Health Gauge shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services.

Nothing in these Terms limits liability where prohibited by applicable law.

 

15. Indemnification

You agree to indemnify and hold harmless Health Gauge, its employees, officers, contractors, and affiliates from claims, damages, losses, or expenses resulting from your violation of these Terms or misuse of the Services.

 

16. Changes to the Services

Health Gauge may modify, suspend, or discontinue any portion of the Services at any time without prior notice.

 

17. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this page with a revised Effective Date.

Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.

 

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law principles.

Any legal action arising under these Terms shall be brought in a court of competent jurisdiction located in the State of Iowa unless otherwise required by applicable law.

 

19. Contact Information

If you have questions regarding these Terms of Service, please contact:

Health Gauge
2407 SW 9th Street
Des Moines, IA 50315

Phone: (515) 244-3080

Website: www.hgscreenings.com